2016
The beginning
Founded in Gurugram as a design and development studio. First clients, first team members, and the beginning of the journey.

A decade of turning operational chaos into working software for 150+ companies across 7 countries
Map My OperationsWe started as a design and development agency in 2016. Four hundred projects later, we noticed the pattern behind almost every brief: talented teams were drowning in busywork their software should have been solving.
So we became the company that fixes that.
We build AI-powered operations platforms where machines handle the repetitive 80% and humans stay in control of every important decision.
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years building solutions
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clients worldwide
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Top Rated agency on Upwork
Our agency specializes in bridging the gap between massive legacy infrastructures and the next generation of autonomous intelligence. We provide the technical foresight and secure execution necessary for Fortune 500 firms to lead in an AI-first economy.
2016
Founded in Gurugram as a design and development studio. First clients, first team members, and the beginning of the journey.
2018
Focused on creating digital products and software solutions for growing businesses.
2020
Growing our team and broadening our expertise across design, development, and technology.
2022
Building lasting client relationships and delivering solutions across different industries.
2024–25
Exploring AI-powered workflows and intelligent systems to help businesses reduce repetitive work.
2026
Creating AI-powered operations platforms with automation and human oversight at the center.
We start with a deep-dive into your business, your workflows, your tools, your team, and your biggest bottlenecks.
Before anything gets built, you get a complete roadmap. What we're building, why, in what order, and what results to expect.
We build your custom AI systems and wire them directly into the tools your team already uses.
Going live is the beginning, not the end. We monitor performance, gather real-world data, and continuously refine your systems.
This isn't a future trend. It's happening now.
The custom LLM they built for us reduced our support tickets by 80% while increasing user satisfaction.
Source: McKinsey
The custom LLM they built for us reduced our support tickets by 80% while increasing user satisfaction.
Source: McKinsey
The custom LLM they built for us reduced our support tickets by 80% while increasing user satisfaction.
Source: McKinsey
The custom LLM they built for us reduced our support tickets by 80% while increasing user satisfaction.
Source: McKinsey
Our longest client partnership is now in its seventh year.
In an industry built around one-off projects, that's the fact we're proudest of.

In an industry built around one-off projects, that's the fact we're proudest of.

Tell us what's slow in your business. We'll show you what to automate first with a fixed price and no surprises.